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Terms of Service

Last updated: June 10, 2026
Plain-language summary: the free audit is informational, our paid services are described in your plan, we work white-hat only, and either side can cancel monthly plans anytime.

The service

ReputationManage provides done-for-you online reputation and local-marketing services — review programs, listings management, social content, local SEO, and AI-search visibility reporting — as described on our pricing page and in your plan.

Free audit

The free reputation audit is an informational snapshot. Where a Google listing is matched, rating and review count are live Google data; other figures are estimates pending a verified audit. The audit is not a guarantee of any outcome.

No guaranteed results

We work diligently and report honestly, but search rankings, review volumes, AI-assistant mentions, and revenue depend on factors outside any provider's control. We do not guarantee specific results, and you should be wary of anyone who does.

White-hat policy

We do not buy, fake, incentivize, or gate reviews; we do not suppress legitimate negative feedback; we follow platform rules and FTC guidance. We may decline work that would require violating these standards.

Your responsibilities

Billing & cancellation

Plans are billed monthly (or annually where selected) and can be cancelled anytime, effective at the end of the paid period. No long-term contracts.

Liability

To the maximum extent permitted by law, our aggregate liability is limited to the fees you paid us in the three months before the claim. We are not liable for indirect or consequential damages.

Changes

We may update these terms; material changes will be posted on this page with a new date. Continued use after changes means acceptance.

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